Minimum Device Requirements

Written By trucorp

Last updated 13 days ago

For the best and most stable experience, we highly recommend using an iOS tablet such as an iPad. iOS devices offer consistent performance, compared to many Android tablets, where performance may vary significantly depending on the manufacturer and model.

Device & System Requirements

For the best and most consistent user experience, we recommended running the application on an Apple iPad. iOS devices offer standardised performance and display scaling, whereas Android performance can vary across different manufacturers and hardware tiers.

Apple iPads (iOS)

  • Minimum OS Version: iOS 15+ (Required for core system compatibility)

  • Recommended OS Version: iOS 16+

  • Recommended Devices:

    • iPad (9th generation or newer)

    • iPad Air (4th generation or newer)

    • iPad Pro (11-inch or 12.9-inch / M1 or newer)

Note: While most iPads running iOS 15+ will operate smoothly, newer generation models ensure optimal battery life and real-time processing performance.

Android Tablets

  • Minimum OS Version: Android 11+

  • Recommended Hardware Requirements:

    • RAM: 4 GB recommended(2 GB minimum supported)

    • Processor: Quad-core or better

  • Recommended Devices:

    • Samsung Galaxy Tab S series (Tab S7, S8, S9, or newer)

    • Samsung Galaxy Tab A series (Tab A8, A9+, or newer)

    • Lenovo Tab P Series (P11 Pro, P12, or newer)

Performance Considerations

  • Hardware Variability: Performance on Android depends heavily on the device's chipset and vendor software optimisations.

  • Entry-Level Devices: Budget or entry-level tablets (including lower-tier Amazon Fire or white-label Android tablets) may experience frame drops, slower response times, or background app throttling.

Functionality Differences

  • Some app functions may be limited on mobile devices due to screen size and hardware constraints.

  • Full functionality is best experienced on high-quality tablets.

Additional Recommendations

  • Ensure the device has regular software updates installed.

  • A stable Wi-Fi or mobile data connection is required for app features that require internet access.

  • Some features may require additional permissions (e.g., camera, microphone, location services).